PRIVACY POLICY

Last updated: September 17, 2026

This Privacy Policy describes how ThyHearts (“ThyHearts,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from [thyhearts.com](https://thyhearts.com) (the “Site”), communicate with us, or otherwise interact with our services.
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at contact@thyhearts.com.

PERSONAL INFORMATION WE COLLECT

Depending on how you interact with ThyHearts, we may collect the following categories of personal information:

Information You Provide Directly

• Contact information, including your name, email address, telephone number, billing address, and shipping address
• Order information, including the products purchased, order history, transaction details, and fulfillment information
• Account information, if you create or use a customer account
• Communications you send through our contact form, email, or customer support channels
• Marketing preferences, including newsletter subscriptions
• Any other information you choose to provide

Payment information is processed securely by Shopify and our payment service providers. ThyHearts does not directly store your complete payment card details.

Information Collected Automatically

When you visit or use the Site, we and our service providers may automatically collect information such as

• IP address
• Browser and device information
• Network and approximate location information
• Pages viewed and links selected
• Referring website
• Date and time of access
• Shopping and checkout activity
• Cookie and similar technology identifiers

Information Received From Third Parties

We may receive personal information from service providers that help us operate our business, including Shopify, payment processors, fulfillment and shipping providers, email and customer-service platforms, analytics providers, and advertising or social-media partners.

HOW WE USE YOUR INFORMATION

We may use personal information to:

• Operate and improve the Site
• Process payments and fulfill, ship, and manage orders
• Provide order confirmations, shipping updates, and customer support
• Maintain customer accounts and preferences
• Detect and prevent fraud, unauthorized activity, and security incidents
• Understand how visitors interact with the Site
• Improve our products, services, communications, and customer experience
• Send marketing communications when permitted by law
• Personalize content and advertising where enabled and permitted
• Comply with legal, tax, accounting, and regulatory requirements
• Enforce our terms, policies, and other agreements

COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers, including Shopify, use cookies, pixels, and similar technologies to operate the Site, remember your preferences, understand Site performance, prevent fraud, and support analytics and marketing.
Some cookies are necessary for the Site and checkout to function. Other cookies may be used for analytics, personalization, or advertising, depending on your location and privacy choices.
Where required, you may manage non-essential cookies through the cookie banner or Cookie Preferences link available on the Site. You can also adjust cookie settings through your browser, although disabling necessary cookies may affect certain Site functions.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to the following categories of recipients when reasonably necessary:

• Shopify, which hosts and operates our online store
• Payment processors and financial institutions
• Fulfillment, warehouse, shipping, and logistics providers
• Email, customer-service, analytics, security, and technology providers
• Advertising and social-media partners, where enabled
• Professional advisers, including legal, accounting, insurance, and compliance advisers
• Government authorities or other parties when required by law
• A successor or prospective purchaser in connection with a merger, acquisition, financing, restructuring, or sale of business assets

These parties may process personal information according to their own privacy policies and legal obligations.
To learn more about how Shopify processes customer information, please review the Shopify Consumer Privacy Policy.

PERSONALIZED ADVERTISING AND DATA SHARING

We do not sell personal information for money.
We may disclose limited identifiers, device information, or Site activity to analytics, advertising, or social-media partners to measure campaigns or provide personalized advertising. Under certain privacy laws, these activities may be considered “selling,” “sharing,” or processing for targeted advertising.
Where applicable, you may opt out through the Your Privacy Choices link in the Site footer. We also recognize Global Privacy Control signals where required by applicable law.

MARKETING COMMUNICATIONS

If you subscribe to receive marketing emails, we may send you product news, collection updates, and other ThyHearts communications.
You may unsubscribe at any time by selecting the unsubscribe link in any marketing email. Unsubscribing from marketing does not prevent us from sending transactional communications related to your orders or customer-service requests.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, prevent fraud, and comply with legal, tax, accounting, and regulatory requirements.
The applicable retention period may vary depending on the nature of the information and the purpose for which it was collected.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.
Please use caution when sending sensitive information electronically and contact us if you believe your interaction with us is no longer secure.

INTERNATIONAL DATA TRANSFERS

ThyHearts and its service providers may process or store personal information in countries other than the country in which you live, including the United States.
Where required, we rely on recognized legal safeguards for international data transfers. Privacy and data-protection laws in these countries may differ from those in your jurisdiction.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Receive a portable copy of certain information
• Restrict or object to certain processing
• Withdraw consent where processing is based on consent
• Opt out of certain data sharing or targeted advertising
• Appeal a decision regarding a privacy request
• Submit a complaint to your local data-protection authority

These rights may be subject to legal limitations or exceptions.

To submit a privacy request, contact contact@thyhearts.com. We may need to verify your identity before completing your request. We will not discriminate against you for exercising an applicable privacy right.
You may also authorize an agent to submit a request on your behalf where permitted by law. We may request evidence of the agent’s authority and verification of your identity.

CHILDREN’S PRIVACY

The Site is not intended for children, and we do not knowingly collect personal information from children under 13 or under the minimum age required by applicable local law.
If you believe that a child has provided personal information to us, please contact contact@thyhearts.com so that we can review and, where appropriate, delete the information.

THIRD-PARTY WEBSITES

The Site may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing personal information.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes to our practices, services, technology, or legal obligations.
When we make changes, we will update the “Last updated” date at the top of this page. If required by law, we will provide additional notice of material changes.

CONTACT US

For questions, privacy requests, or concerns regarding this Privacy Policy, please contact:

ThyHearts
Email: contact@thyhearts.com
Website: thyhearts.com